Known issues of Word export on Docker
Word export fails on Codebeamer running in a Docker environment
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This quick, unverified solution helped resolve the issue in one of our test environments. Before applying it, users are responsible for verifying that it is compatible with their environment.
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After successful Codebeamer startup on Docker, three behaviors will be observed:
1. The Word export will fail with "Export failed with unknown error, please check your logs". The interface will show:
2. The Word export will fail with "Export failed with unknown error, please check your logs". The interface will show:
ERROR export.job.ExportJob - Error inside export application: Caused by: java.lang.IllegalStateException: Not a JSON Object: "<!DOCTYPE" [DocumentExportScheduler_Worker-1] [83] {Req#=export-job-ad0011a2-457b-4218-a9ee-86cad55a81d0, Sess#=export-job-ad0011a2-457b-4218-a9ee-86cad55a81d0, serverId=server}
com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxMergeFieldExporter$ExportAppError: Error inside export application: Caused by: java.lang.IllegalStateException: Not a JSON Object: "<!DOCTYPE"
at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.checkIfAnyExceptionOrError(DocxJvmExportManager.java:234) ~[cb.jar:?]
com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxMergeFieldExporter$ExportAppError: Error inside export application: Caused by: java.lang.IllegalStateException: Not a JSON Object: "<!DOCTYPE"
at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.checkIfAnyExceptionOrError(DocxJvmExportManager.java:234) ~[cb.jar:?]
3. The warning message "Invalid API callback url is configured, check here" will be shown on Codebeamer's pages:
Workaround
The workaround for the same is as follows:
1. As a System Administrator, go to > .
2. Get the IPV4 address of the server where the docker image is running.
3. In the Callback URL text box, replace the domain with the IP and remove the /cb part, for example: http://localhost:8080/cb
â¡ï¸ http://192.168.1.3:8080.
â¡ï¸ http://192.168.1.3:8080.4. Logout and login again into Codebeamer.
Solution: This is a known issue, the solution will appear in upcoming Codebeamer docker releases.