Having a Conversation about a Work Item (Joining channels to it)
It is possible to join a Slack channel to a Work Item in order to discuss things in it without the limitations of the comments.
You can also invite other project members to this channel in one step. The prerequisite of the invitation is that the invited user needs to have an existing connection between his or her Slack and Codebeamer accounts.
The management of these conversation channels can be seen on the dialog that opens after selecting the ChatOps channels option from a Work Item's dropdown menu:
This menu option can be reachable from several places like:
• Work Item details
• Table view
• Document view
• Planner
The dialog looks like this:
On the dialog you can see the:
• Work Item's notification message thread link if there is any threaded notifications for the Work Item.
• The available channels that are currently joined to the Work Item (the padlock icon indicates that the joined channel is private and you can see it because you are a member of that private channel).
• A management part where you can Join either a new channel or an existing one to the Work Item.
Also when this connection between a channel and a Work Item is being deleted, a message about the deletion will be sent to the joined channel before deletion.