FAQ : How to Fix if Word Export is Slow ? Might be a DNS Server Issue
If the Word export from Codebeamer is slow (when exporting 1/single item takes ~30 seconds and +5-10 seconds for each additional export-items), then it might be caused by DNS lookup problem.
The workaround is to turn off DNS lookups during Word export, like this:
• Edit the $CB_HOME/tomcat/bin/cb.bat file on Windows (or $CB_HOME/CB/bin/cb on linux) and modify the "javaw" command line by adding this option:
-Dmail.mime.address.usecanonicalhostname=false
• Save cb.bat and restart Codebeamer.
