You can log all of the interactions between the PTC Server connection and a PTC Server. Logging generates a lot of information, so you should only turn logging on for troubleshooting or similar situations. You can enable logging by updating <Editor/PE_Home>\lib\resources\log4j2.xml. There is an existing logger configured with the name com.ptc.prowt.arbortext. change the level to ALL if the logs will be sent to PTC Technical Support or set the level as appropriate.

The log file is created at Users\<user>\AppData\Roaming\PTC\Arbortext\Editor\logs. You can change this by using the APTLOGDIR environment variable.

The log file is recreated on each new session of Arbortext Editor. You can change this by setting the append value to true in the WindchillAdapterAppender.