Customizer's Guide > Working with Arbortext Import/Export > Troubleshooting
  
Troubleshooting
Installation Issues
Arbortext Styler must be installed to be able to export documents. To be able to import content, activate Arbortext Import and Arbortext Import Workbench by including set featureImportExport=on and set featureImportMapping=on in your installprefs.acl file.
The same options must be activated on your Arbortext Publishing Engine server. The Arbortext Publishing Engine must be configured and used for importing and exporting documents from client workstations.