Contact PTC Technical Support via the PTC website, phone, fax, or e-mail if you encounter problems using your product or the product documentation.

For complete details, refer to Contacting Technical Support in the PTC Customer Service Guide. This guide can be found under the Related Resources section of the PTC website at:

The PTC website also provides a search facility for technical documentation of particular interest. To access this search facility, use the URL above and search the knowledge base.

You must have a Service Contract Number (SCN) before you can receive technical support. If you do not have an SCN, contact PTC Maintenance Department using the instructions found in your PTC Customer Service Guide under Contacting Your Maintenance Support Representative.