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Rules of Use

Logo Rules of Use

PTC Logos (hereafter "Logos") must always be used and reproduced in accordance with the applicable Logo Usage Guidelines provided by the Brand Steward. Logos may only be reproduced from approved artwork and may not be recreated by any other means or in any other form or altered in any way, including the use of unapproved tag lines, abbreviations or translations.

Logos must include the ® Symbol as shown in the Logo Usage Guidelines.

Logos may not be combined with any other symbols (except the ® trademark symbol), including words, other logos, icons, graphics, photos, slogans, numbers, or other design elements.

Logos may only be used in connection with products or services that are offered in connection with the particular PTC Program under which Logo rights are granted. Logos may not be used or included in or with any non-PTC related materials, including products or services provided by a third party.

Logos should not be used in a manner that could cause confusion as to the ultimate source of products or services offered by you or possibly suggest PTC co-branding or joint sponsorship.

The Size of Logos may be no larger than 144 pixels wide and no smaller than 80 pixels wide when used, with PTC prior consent, on a web site.

Logos must always appear with your company name and logo and, when used on product materials, your product name must prominently appear on those or related materials. On all materials, Logos must be less prominent (in both size and location) than your company name, logo, product name, trademark, and/or tradename. The overall appearance of your materials that contain Logos must not be susceptible to PTC being mistakenly identified as the source of the materials themselves, or the goods/services being described therein.

 
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Service Temporarily Unavailable

Service Temporarily Unavailable

PTC is currently performing maintenance work on its infrastructure and Customer Support systems. During this time there will be no access to https://support.ptc.com. We apologize for any inconvenience.

Customers may still contact PTC Technical Support, according to their level of entitlement, using the appropriate telephone number from the list below to obtain assistance during this maintenance window.

North and South America

Technical Support Phone - Toll Free
United States and Canada 800-477-6435
Brazil 0800-891-0978

Europe and Africa

Technical Support Phone - Toll Free
Europe and Africa +800-PTC-4-HELP
(00-800-78-24-43-57)

Asia and Pacific Rim

Technical Support Phone - Toll Free
Australia 1-800-553-565
China 10800-650-8185 (International Toll Free)
800-810-0699 (Domestic Toll Free)
Hong Kong 800-905330
India 1-800-103-4599
Indonesia 001-803-65-7250
Japan 0120-20-9023
Malaysia 1-800-80-1026
New Zealand 0800-44-4376
Philippines 1800-1651-0637
Singapore 1800-830-9901
South Korea 00798-65-1-7078 (International Toll Free)
080-3469-001 (Domestic Toll Free)
Taiwan 00801-65-1256 (International Toll Free)
0800-013069 (Domestic Toll Free)
Thailand 001-800-65-6213