Mathsoft Customer Information

PTC Global Maintenance Support

Welcome Mathcad product customers! As of February 1, 2007, active maintenance customers are now entitled to the standard technical support offered with all PTC products. Please read the material on this page and review our Global Maintenance Support Home page and Customer Support page to understand the support features available to you.

We look forward to providing you with the right support Team, Tools and Technology - available anytime, anywhere - to help you maximize your software value.

To access PTC Support, you will need a Service Contract Number (SCN) sent by email to active maintenance customers in January and on February 1st. If you experience any difficulties using your SCN or have any trouble accessing Technical Support services, please contact PTC Customer Care at one of the numbers listed below.

Technical Support
Telephone Contact Information
Customer Care Telephone Numbers
North America: New Maintenance Representative Contact Information