PTC eSupport



NOTE: You must accept cookies to be able to access this site.

Welcome to the PTC eSupport Portal

New to PTC eSupport? Read our Customer Support Guide to learn what is available to you as a PTC Technical Support customer.

New PTC Customers & Partners




Axeda Customers - Welcome to PTC

Please visit our Axeda Technical Support Integration page for the latest information on how to get support.

Atego Customers - Welcome to PTC

Please visit our Atego Technical Support Integration page for the latest information on how to get support.

PTC has released a Security Advisory for Windchill that we ask all customers to carefully review. In addition, we strongly recommend that customers implement the applicable steps outlined in Section 1 relating to server hardening.

Please also note that unless otherwise specified, this Windchill security advisory and the best practices that are outlined cover Windchill Versions 9.x and 10.x