PTC eSupport


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Welcome to the PTC eSupport Portal

New to PTC eSupport? Read our Customer Support Guide to learn what is available to you as a PTC Technical Support customer.

New PTC Customers & Partners

Former MKS and Atego Developer Tools customers, access additional product resources below:

MKS Toolkit Customers - Welcome to PTC

Please visit our MKS Toolkit Technical Support Integration page for the latest information on how to get support.

Axeda Customers - Welcome to PTC

Please visit our Axeda Technical Support Integration page for the latest information on how to get support.

PTC has released a Security Advisory for Windchill that we ask all customers to carefully review. In addition, we strongly recommend that customers implement the applicable steps outlined in Section 1 relating to server hardening.

Please also note that unless otherwise specified, this Windchill security advisory and the best practices that are outlined cover Windchill Versions 9.x and 10.x

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