PTC Support PTC Technical Support

Document - CS16366


Document Information

Type Article
Date Last Updated 20-Oct-2016 01:56:29 EDT

Document Details

How to disable hardware rendering (graphics card and driver) for Creo Elements/Direct Modeling
  • Window or viewport frozen in Creo Elements Direct - 'Vport1' frozen due to graphics error
  • Sometimes when starting CoCreate Modeling on a new system, or after updating other hardware or drivers, users will get a frozen viewport and Modeling will display a message like
vport1 frozen due to graphic error!
 or
system message signal received segmentation violation.
  • How to disconnect CoCreate Modeling from your graphic card and drivers
  • How to run all graphics display from the CPU
  • How to force Modeling to use Software rendering instead of the graphcs drivers
  • How to run Modeling on systems with a unsupported graphics cards
  • How to troubleshoot graphic card problems
  • Creo Elements/Direct Modeling 16.00 -18.10