Service Temporarily Unavailable
PTC is currently performing maintenance work on its infrastructure and Customer Support systems. During this time there will be no access to https://support.ptc.com. We apologize for any inconvenience.
Customers may still contact PTC Technical Support, according to their level of entitlement, using the appropriate telephone number from the list below to obtain assistance during this maintenance window.
North and South America
Technical Support | Phone - Toll Free |
United States and Canada | 800-477-6435 |
Brazil | 0800-891-0978 |
Europe and Africa
Technical Support | Phone - Toll Free |
Europe and Africa |
+800-PTC-4-HELP (00-800-78-24-43-57) |
Asia and Pacific Rim
Technical Support | Phone - Toll Free |
Australia | 1-800-553-565 |
China |
10800-650-8185 (International Toll Free) 800-810-0699 (Domestic Toll Free) |
Hong Kong | 800-905330 |
India | 1-800-103-4599 |
Indonesia | 001-803-65-7250 |
Japan | 0120-20-9023 |
Malaysia | 1-800-80-1026 |
New Zealand | 0800-44-4376 |
Philippines | 1800-1651-0637 |
Singapore | 1800-830-9901 |
South Korea |
00798-65-1-7078 (International Toll Free) 080-3469-001 (Domestic Toll Free) |
Taiwan |
00801-65-1256 (International Toll Free) 0800-013069 (Domestic Toll Free) |
Thailand | 001-800-65-6213 |