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JBWEB000065: HTTP Status 500 - java.lang.NullPointerException

JBWEB000065: HTTP Status 500 - java.lang.NullPointerException

JBWEB000309: type JBWEB000066: Exception report

JBWEB000068: message java.lang.NullPointerException

JBWEB000069: description JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.

JBWEB000070: exception 

org.apache.jasper.JasperException: java.lang.NullPointerException
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:409)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
	org.apache.jsp.common.nosession.footerX_jsp._jspService(footerX_jsp.java:88)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
	org.apache.jsp.common.nosession.footer_jsp._jspService(footer_jsp.java:199)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	com.ptc.apps.filter.CacheControlFilter.doFilter(CacheControlFilter.java:34)
	com.microsoft.applicationinsights.web.internal.WebRequestTrackingFilter.doFilter(WebRequestTrackingFilter.java:143)

JBWEB000071: root cause 

java.lang.NullPointerException
	com.ptc.cs.application.Application.load(Application.java:109)
	com.ptc.cs.application.Application.<init>(Application.java:82)
	org.apache.jsp.common.nosession.js_jsp._jspService(js_jsp.java:88)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
	org.apache.jsp.common.nosession.footerX_jsp._jspService(footerX_jsp.java:88)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
	org.apache.jsp.common.nosession.footer_jsp._jspService(footer_jsp.java:199)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
	com.ptc.apps.filter.CacheControlFilter.doFilter(CacheControlFilter.java:34)
	com.microsoft.applicationinsights.web.internal.WebRequestTrackingFilter.doFilter(WebRequestTrackingFilter.java:143)