Technical Phone Support
NEW! Gold
Support for Everyone!
24 x 5 Weekday Telephone
Support is the standard level of support
service. Click here for the details.
Worldwide Technical Support
Telephone Numbers
(within Customer Service
Guide)
Did You
Know? PTC has a formal escalation
procedure.
We encourage you to escalate your
call BEFORE you get frustrated. Sometimes
your issue becomes more urgent. Sometimes you just
want to get another level of Support person
involved.
Click here to review our formal
Escalation Procedure in the Customer Service Guide
(Chapter 5, Page 7).
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