Portals Help Page - Running Windows XP with SP2

If you have Windows XP with service pack 2 installed you may be running into a bug from Microsoft that has to do with loopback IP addresses. You either need to un-install SP2 or install a hot fix from Microsoft. This URL to a Microsoft knowledge base article outlines the details: http://support.microsoft.com/default.aspx?scid=kb;%5bLN%5d;884020

In order to see what system you are running:

  1. Right click the 'My Computer' icon. Usually located on the top left of your computer desktop.
  2. Choose 'Properties'
  3. This is where you'll see what system you are running.
Two Examples of System Properties window