Windchill Service Parts is an optional module that works with Windchill Service Information Manager. You can use Windchill Service Parts to create as-supported views of products that present single-source views of the product’s service information. With Windchill Service Parts, you can manage all the parts information related to the product (such as spare part and serviceable part information).

Windchill Service Parts transforms engineering and manufacturing data into spare part information that can be used by service people in the field. That is, Windchill Service Parts transforms eBOMs and mBOMs into service BOMs (sBOMs) and parts lists, restructuring the engineering or manufacturing components into serviceable parts lists. An sBOM typically defines the parts available for servicing. The breakdown is usually a subset of the engineering breakdown, with parts being single units that can be replaced in a product.

Windchill Service Parts leverages the information stored in Windchill to create 2D and 3D representations of parts lists. These images are derived from the engineering data, so the parts list author does not need to create new serviceable bill of material images. Because the information in the images is derived from the engineering data in an associative fashion, Windchill Service Parts can automatically link lists of parts to their callouts in the representations.

As changes occur in the upstream eBOM or mBOM, those changes are automatically reflected in the sBOM.

Once created, the parts list and its associated illustrations can be published as an illustrated parts catalog, and delivered as a PDF representation, or interactive system. Following is a typical workflow for creating an illustrated parts catalog.