Resolving an eMDR Submission Failure
After you have submitted the report, the report might experience a transmission failure. If this happens, an eMDR Submission Failure task appears in the My Tasks table for all users in the Regulatory Report Creator role.
1. Click the eMDR Submission Failure task in the My Tasks table.
2. In the Task Action section, click Enter Report Details.
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Instead of navigating to the task page, you can right-click the task in the My Tasks table and select Enter Report Details.
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3. In the Submission Errors step, review the reason for the transmission failure.
4. Click Next.
5. Correct the error in the Set Attributes step.
6. If applicable, click Next to enter codes, set attachments, or view product details.
7. Click Finish to move the Regulatory Decision eMDR activity to the Approval workflow state.
