Pop-Up Blocker Interference in Internet Explorer
For Internet Explorer, pop-up interference sometimes occurs if you have the Windchill server in your trusted list but not in the local intranet zone. To avoid interference, add the Windchill server to the local intranet zone. This will enable the automatic prompting for file downloads preference in Internet Explorer and disable the pop-up blocker.
To enable this preference, use the following procedure:
1. From the Internet Explorer Tools menu, select Internet Options.
2. Navigate to the Security tab and click the Local intranet icon.
3. Click the Sites button.
The Local intranet window appears.
4. Click the Advanced button.
5. In the Add this Web site to the zone field, enter your Windchill server name and click Add.
6. Click OK.
The Windchill server has now been added to your local intranet zone