Enterprise Administration > Windchill ESI > Administering Windchill ESI in an SAP Environment > Guidelines for Monitoring, Diagnosing, and Resolving Problems > Resolving Problems > Resolving Specific Problems > Additional BusinessWorks error messages
  
Additional BusinessWorks error messages
BusinessWorks returns error messages such as the following:
-2003 Feb 19 18:57:29:051 GMT -5 Engine Error [] PE-Error process
initialization failed for
ProcessDefinitions/DataProcessing/JMS_ESIEvent_TransactionRelease_
End_PD
--Initialization error in
[ProcessDefinitions/DataProcessing/JMS_ESIEvent_TransactionRelease
_End_PD/JMSReceiver_Event_ESIEvent]
--Could not establish connection or session with EMS provider.
--javax.naming.AuthenticationException: Not permitted: invalid name
or password. Root exception is javax.jms.JMSSecurityException:
invalid name or password
This happens when the user name or password for the JMS server is invalid.
Confirm that the ESIJMS/Username and ESIJMS/Password global variables in the deployment configuration of the process engine match the values of the username and password specified on the EMS server for the queues.
The username and password values set for the EMS server are in the users.conf file which is located in the <Tibco_Home>/ems/<version>/tibco/cfgmgmt/ems/data directory. Refer to "Process Engine Global Variable Groups" in the Windchill Enterprise Systems Integration Installation and Configuration Guide - SAP for details on this variable.
The passwords are obfuscated if they were set using the EMS Administration tool. If you do not remember the passwords you set, you will have to reset them.