Configuring E-Mail Alerts
As mentioned earlier, Windchill ESI can be configured to send you e-mail alert messages when the Windchill ESI business logic experiences an error:
• Sending an ESIPostResult message to Windchill PDMLink
• Waiting for an ESIResultResponse message from Windchill PDMLink
• Parsing the ESIResultResponse message
This configuration is performed through the following global variables:
• ESIMail/ToAddress
• ESIMail/FromAddress
• ESIMail/CCAddress
• ESIMail/BCCAddress
The server is configured using the global variable: ESIMail/SMTPHostServer.
Refer to theWindchill Enterprise Systems Integration Installation and Configuration Guide - Oracle Applications for details on how to configure the global variables.
The Windchill ESI business logic attempts to retry any EMS-related actions the number of times specified by the TIBCO BusinessWorks global variable, ESIJMS/RetryCount. Therefore, you may receive multiple e-mail messages for the same issue. After a final unsuccessful attempt, the Windchill ESI business logic suspends the associated BusinessWorks process, allowing you to examine the errors described in the e-mail alert messages, fix the underlying problems, and resume or kill the BusinessWorks process using TIBCO Administrator. Refer to the TIBCO Administrator User's Guide for details on how to use this interface.