Setting the Status of Recommendations
You can change the status of a recommendation after you view it. When a recommendation is available for the first time in the user environment, it has the status New. When you select a recommendation row, the status of the recommendation automatically changes to Tracking when you navigate away from that recommendation.
To change the status of a recommendation:
1. Go to the Recommendations page.
2. Click a recommendation on the Recommendations List. The Solution section appears displaying the details for the selected recommendation.
3. Click 
and select an appropriate status.
and select an appropriate status.