License Data Exemption
Windchill is configured to automatically transmit license usage data to PTC for the license compliance purposes, providing you with the license consumption insights and trends to better manage your license entitlements.
To request an exemption from sharing license usage data, open a case with PTC Technical Support by following these steps:
1. Click Support Assistant and log in when prompted.
2. Verify the details on the Support Assistant page for opening a case, and then click Next.
3. Select the required Product. For example, Windchill PDMLink.
4. In the Tell us which product release list, select the required product release.
5. In the Do you want to open a case with PTC Cloud Services? list, select No — Open a Support case related to PTC Product.
6. In the Issue Type list, select Application Administration.
7. In the Issue Sub-Type list, select License Data Exemption.
8. Enter Description and other details.
9. Click Next.
The support case is created.