Once PTC sets up your Chalk for Business account, you’ll receive an email invitation from Chalk-Registration@chalk.vuforia.com. Click Sign Up in the email to activate your business account. Once activated, you’ll receive a confirmation email.

Your invitation to activate your account expires after 7 days. If your invitation has expired, click the Activate Account link, and a request for a new invitation will be sent on your behalf. If your request is accepted, you’ll receive a new invitation.

If you’re a primary administrator and your invitation expires, clicking Activate Account will automatically send you a new invitation without the need to first send a request for one.

If you don’t receive an email to activate your account, check your spam or junk folder first.

If you have a PTC commercial account, and you still don’t see the email, open a case with PTC Technical Support through the eSupport site. If you are a primary administrator for a free, non-commercial account, contact chalk.now@ptc.com.

If you previously set up a free consumer account with your work email, your account will automatically update to a business account when you activate your business account through the email invite.

If you signed up for a free consumer account with your personal email, you’ll have access to both accounts.