Welcome to ThingWorx Azure IoT Hub Connector 3 Help Center
This Help Center provides information on the ThingWorx Azure IoT Hub Connector, version 3.0.x, including configuration, operation, and troubleshooting topics.
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If you are looking for the Azure IoT Hub Connector Help Center for version 4.0.x, v.4.1.x, or 4.2.0 and for information about the ThingWorx Azure Industrial-IoT OPC UA integration, go to the
ThingWorx Azure IoT Hub Connector 4 Help Center.
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Important Information
When considering upgrading your ThingWorx environment or looking for compatibility information for versions of ThingWorx products, visit the PTC
Release Advisor. This tool provides the single source for this information fo all PTC products. To learn how to use Release Advisor, refer to
the Technical Support article, "How to plan an upgrade using PTC Release Advisor".
To read the support policy for the ThingWorx Connection Services such as the Azure IoT Hub Connector, refer to
the PTC Support Policy for ThingWorx Connection Services in the ThingWorx Connection Server Help Center.
ThingWorx Azure IoT Hub Connector v.3.0.x does NOT support ThingWorx Platform v.9.0.x. Use the most recent v.8.5.x ThingWorx Platform with v.3.0.x of the Azure IoT Hub Connector.
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Additional Resources
The ThingWorx Help Centers are available on the PTC Support site through the
ThingWorx help centers page, . From this page you can access a
consolidated list of the latest ThingWorx documentation resources and the
PTC ThingWorx Community. You can also go directly to the
PTC ThingWorx Community pages by clicking Join the Discussion.
The PTC Support site also provides a search capability in its
Reference Documents portal, enabling you to search for reference documentation or all documentation (reference PDFs plus Help Centers and other documentation) for a particular product or topic.
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We are interested in your feedback on the content of this Help Center.
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in the upper right corner of any page to send feedback about that page.• Send an email to
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Technical Issues
For assistance with ThingWorx Azure IoT Hub Connector, visit the
PTC Support Site
Last Updated: July 2021