Uninstalling ThingWorx Analytics Components > Uninstalling Components for Windows
Uninstalling Components for Windows
Select one of the uninstall methods described in the subsections below and follow the steps to uninstall Analytics components.
In the case of the ThingWorx Analytics Server, these procedures uninstall only the installed components of the Analytics Server itself. If you also want to remove the auto-generated Things created in the ThingWorx, open ThingWorx Composer, find your AnalyticsServer Thing, and use the RetrieveAnalyticsServers service to find and manually delete the connected Things.
Removal of the Analytics Extension must be handled through the Extension Manager in ThingWorx Composer. Each extension and its dependencies has to be removed in a specific order. For information, see Remove the Extension in the ThingWorx Analytics Help Center.
Uninstall from Programs and Features
1. Navigate to the Programs and Features list on your computer. The path to this list will vary based on your version of Windows. (Example: Control Panel > Programs > Programs and Features)
2. Scroll through the list to find the Analytics component you want to remove.
3. Right click on it and select the Uninstall/Change option.
You are asked to confirm that you want to uninstall the selected program and all its modules.
4. Click Yes.
You might be asked to confirm a second time. Then the Uninstalling screen opens. When the process finishes, another window opens to let you know the uninstall is complete.
5. Click OK to close the window.
The component is uninstalled from your system.
6. To ensure that all related files are removed, open the Windows Explorer, navigate to the installation directory of the component you removed, and delete the entire directory.
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Deleting the entire directory is an optional step that will permanently delete all datasets, models, and analytics jobs. Before performing this step, consider whether you want to maintain this data for future use.
Uninstall from the Installation Directory
1. Open the Windows Explorer and navigate to the installation directory: C:\Program Files (x86)\ThingWorxAnalytics\
2. Right click on the uninstall file for the Analytics component you want to remove and select the option to Run As Administrator:
For ThingWorx Analytics Server:Thingworx_Analytics_Server\thingworx_analytics_server_uninstall.exe
For Descriptive Analytics and Property Transform PlatformAnalytics\platform_analytics_uninstall.exe
You are asked to confirm that you want to uninstall the selected program and all its modules.
3. Click Yes.
You might be asked to confirm a second time. Then the Uninstalling screen opens. When the process finishes, another window opens to let you know the uninstall is complete.
4. Click OK to close the window.
The selected component is uninstalled from your system.
5. To ensure that all related files are removed, in the Windows Explorer, navigate to the installation directory of the Analytics component you removed, and delete the entire directory.
* 
Deleting the entire directory is an optional step that will permanently delete all datasets, models, and analytics jobs. Before performing this step, consider whether you want to maintain this data for future use.
Uninstall from a Start Menu Shortcut
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This method is not available in all versions of Windows.
1. In the Windows start menu, navigate to ThingWorx Analytics Server, Descriptive Analytics, or Property Transform and expand it. Several options are displayed. See the example in the image below.
2. Right click the Uninstall option and select Run As Administrator.
You are asked to confirm that you want to uninstall the selected program and all its modules.
3. Click Yes.
You might be asked to confirm a second time. Then the Uninstalling screen opens. When the process finishes, another window opens to let you know the uninstall is complete.
4. Click OK to close the window.
The selected component is uninstalled from your system.
5. To ensure that all related files are removed, open the Windows Explorer, navigate to the ThingWorxAnalytics installation directory, and delete the entire directory.
* 
Deleting the entire directory is an optional step that will permanently delete all datasets, models, and analytics jobs. Before performing this step, consider whether you want to maintain this data for future use.
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