System Requirements

8.5 System Requirements

Overview

This topic provides the following server hardware and configuration requirements for running ThingWorx in a production environment:

• Core operating system software requirements

• Prerequisite software required by ThingWorx

• Minimum sizing requirements (for production use)

The information in this section is specific to ThingWorx 8.5, unless specifically noted otherwise. Other versions of the product may introduce new or changed system requirements.

See this technical support article for important recommendations regarding the use and update of third-party software for ThingWorx.

For ThingWorx Foundation Installers System Requirements, refer to the following: ThingWorx Foundation Installer.

For ThingWorx Flow Installers System Requirements, refer to the following topic: Installing ThingWorx Flow.

ThingWorx Kepware Server can be integrated with the platform to model, configure, and track data in the ThingWorx model. ThingWorx supports integration with industry data sources through the Industrial Connections functionality in Composer. Product information and system requirements for are available at https://www.kepware.com/en-us/products/kepserverex/.

ThingWorx Server Requirements

The following are minimum recommendations for production. Actual sizing will depend on the application and usage scenarios.

Hardware Sizing

Aspect

Value

Comment

Memory

16 GB

Configuration will require a percent of dedicated memory to be allocated to the Java VM.

CPU(s)

4 Cores

Virtualized environments may have their own terminology for specifying how many CPUs/Cores are being provided. This must be taken into account when determining if the environment meets the minimum requirements.

The amount of concurrent query activity, indexing and searching, as well as the amount of internal event and/or property data-change may warrant increased CPU resources.

Disk Type

Server-class hardware is recommended.

Disk Space

100GB

This size will accommodate the default ThingWorx web application installed in Tomcat, along with the initial ThingworxStorage (DB) directory and some initial configuration data.

• This does NOT include the space required for the OS or other prerequisite software.

• An additional 100GB of space is required if ThingWorx Flow is also installed (for a total minimum of 200GB of disk space).

• The total disk space required for any given application depends on the amount of configuration and runtime data that will be maintained. Customers should work with Sales and Field Enablement to estimate space needs according to their application requirements.

Disk Speed

10000 RPM or SSD

Speed is important if you are storing data on the ThingWorx Core. ThingWorx recommends the fastest disk(s) you can afford, but you should not use disks slower than 10000 RPM.

• You may wish to consider a RAID configuration to increase disk performance

• If you will be executing regular system backups, it is HIGHLY recommended to use an additional physical disk on its own controller - not simply a separate partition on the same physical disk.

Operating System
Supported OS (64-bit only)	Notes
Windows Server 2016
Windows Server 2012 R2	Not supported for use with ThingWorx Flow
Red Hat Enterprise Linux (RHEL) 7.6 and 8.2
Ubuntu 16.04 LTS, 18.04 LTS	Not supported for use with ThingWorx Flow

• The software in the table below requires downloading/installing the proper OS-specific version.

• In general, you may install later minor versions of the software, but new major versions are not supported unless explicitly stated here (i.e. JDK 1.7.0.17 would be a minor version, but JDK 1.8 would be considered a major version). ThingWorx may still properly run on a newer major version but will not be officially supported until tested and certified.

Required Software
Prerequisite Software	Versions Tested	Comments
Oracle Java SE Development Kit (JDK)	Java SE Development Kit 8, Update 141 or later, 1.8.0_141-bxx (64-bit)	• ThingWorx is only supported on 64-bit operating systems. • Open JDK is not currently supported.
Tomcat (Linux)	• 8.5.66 (64-bit) • 9.0.46 (64-bit)	• Installed manually as the standard package management does not typically have the latest versions available. • ThingWorx may still properly run on a newer major version but will not be officially supported until tested and certified.
Tomcat (Windows)	• 8.5.66 (64-bit) • 9.0.46 (64-bit)	• Installed using the Windows service installer. • ThingWorx may still properly run on a newer major version but will not be officially supported until tested and certified.
PingFederate	• 9.3.3 Patch 5	• PingFederate is the PTC-supported method for conducting Single Sign-on (SSO) to ThingWorx. PingFederate is only required for customers implementing SSO. • PTC supports the Versions Tested and all subsequent builds within the same minor version (such as 9.3.x).

Database Options
Database	Supported Version	Comments
PostgreSQL	9.6.12, 10.8	Additional information is located in Using PostgreSQL as the Persistence Provider
DataStax Enterprise Edition (DSE)	6.7	DSE is no longer for sale and will not be supported in a future release. Reference the End of Sale article for more information. Not supported for use with ThingWorx Flow Additional information is located in the Getting Started with DataStax Enterprise and ThingWorx Guide.
Microsoft SQL Server	2016 and 2017	Additional information is located in Using Microsoft SQL Server as the Persistence Provider .
AzureSQL	Azure SQL Logical Server- V12 Azure SQL Managed Instance- V12	For information on the latest Azure SQL version, refer to https://docs.microsoft.com/en-us/azure/sql-database/sql-database-faq. Not supported for use with ThingWorx Flow . Additional information is located in Using Azure SQL as the Persistence Provider
InfluxDB	1.7.7	Not supported for use with ThingWorx Flow Additional information is located in Using InfluxDB as the Persistence Provider .

Composer (Modeling IDE and Mashup Builder)

ThingWorx Composer is an HTML application that runs in a browser. The required minimum resolution for Composer is 1280x800. The currently supported browsers are shown below.

Application behavior may change based on browsers that auto-update (the latest versions of Chrome, Firefox, Safari). Issues that are introduced by new browser versions will be identified and fixed as soon as possible, depending on the severity. BETA and Nightly Release versions are not supported for use.

OS	Browser	Version(s)
Windows	MS Edge	Chromium 81.0 and later
Mac/Windows	Firefox	Quantum – 59 and later ESR – 60 and later
Mac	Safari	11 and later
Mac/Windows	Chrome	64 and later

Mashup Runtime
OS	Browser	Version
Windows	MS Edge	Chromium 81.0 and later
Mac/Windows	Firefox	Quantum – 59 and later ESR – 60 and later
Mac	Safari	11 and later
Mac/Windows	Chrome	64 and later
iOS 13	Mobile Safari

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