Support Matrices for ThingWorx Remote Access Extension and Remote Access Client
This topic provides support matrix tables for the ThingWorx Remote Access Extension (RAE) and the ThingWorx Remote Access Client (RAC).
Support Matrix for ThingWorx Remote Access Client (RAC), v.1.1.0
This section provides compatibility information for the 1.1.0 version of the Remote Access Client (RAC). The changes from v.1.0.4 of the RAC are for versions of the ThingWorx Platform and the Remote Access Extension..
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The v.1.1.0 release of the RAC is backwards compatible with previous versions of the Remote Access Extension and ThingWorx Platform v.8.4.x through v.8.5.1 releases. The v.1.2.0 release of the RAE is not backwards compatible with v.8.4.x through 8.5.1 releases.
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Component
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Approved Version
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Notes
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Node.js
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8.2.1 (electron 2.0.9)
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Provided with the Remote Access Client distribution.
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ThingWorx
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8.5.2
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Download from the PTC Support site.
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Remote Access Extension (RAE)
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RemoteAccessExtension-1.2.0
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This extension must be updated separately from the previous Axeda Compatibility Package installation. In-place upgrade is possible.
Download from the PTC Support site.
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Axeda Compatibility Extension (ACE)
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AxedaCompatibilityExtension-3.0.30
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Provided in the Axeda Compatibility Package, this component is required for GAS access.
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Connection Services Extension (CSE)
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ConnectionServicesExtension-1.5.6
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Provided in the Axeda Compatibility Package, this component is required for ACE.
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eMessage Connector
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emessage-1.2.4
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Provided in the Axeda Compatibility Package, this component is required for GAS support.
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Support Matrix for ThingWorx Remote Access Client (RAC), v.1.0.4
This section provides compatibility information for the 1.0.4 version of the Remote Access Client (RAC). The changes from v.1.0 are the version of ThingWorx Platform (v.8.5.0 instead of v.8.4.0) and the version of the Remote Access Extension (v.1.1.0 instead of v. 0.0.22).
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This version is not compatible with ThingWorx Platform 8.5.2 and Remote Access Extension v.1.2.0. The client will launch but fail to connect to the ThingWorx Platform.
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Component
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Approved Version
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Notes
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Node.js
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8.2.1 (electron 2.0.9)
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Provided with the Remote Access Client distribution.
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ThingWorx
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8.4.x, 8.5.0, 8.5.1
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Download from the PTC Support site.
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Remote Access Extension (RAE)
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RemoteAccessExtension-1.1.0 only
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Provided in the Axeda Compatibility Package.
Download from the PTC Support site.
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Axeda Compatibility Extension (ACE)
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AxedaCompatibilityExtension-3.0.30
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Provided in the Axeda Compatibility Package, this component is required for GAS access.
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Connection Services Extension (CSE)
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ConnectionServicesExtension-1.5.4
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Provided in the Axeda Compatibility Package, this component is required for ACE.
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eMessage Connector
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emessage-1.2.0
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Provided in the Axeda Compatibility Package, this component is required for GAS support.
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Support Matrix for ThingWorx Remote Access Client (RAC), v.1.0
This section provides compatibility information for the 1.0 version of the Remote Access Client (RAC).
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This version is not compatible with ThingWorx Platform 8.5.2 and Remote Access Extension v.1.2.0. The client will launch but fail to connect to the ThingWorx Platform.
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Component
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Approved Version
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Notes
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|---|---|---|
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Node.js
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8.2.1 (electron 2.0.9)
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Provided with the Remote Access Client distribution
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ThingWorx
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8.4.0
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Download from the PTC Support site.
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Remote Access Extension (RAE)
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RemoteAccessExtension-0.0.22
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Axeda Compatibility Extension (ACE)
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AxedaCompatibilityExtension-3.0.30
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This component is required for GAS access.
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Connection Services Extension (CSE)
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ConnectionServicesExtension-1.5.4
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This component is required for ACE.
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eMessage Connector
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emessage-1.2.0
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This component is required for GAS support
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