Monitoring and Troubleshooting the eMessage Connector > Troubleshooting the eMessage Connector > Scenarios for Common Problems > Pervasive ‘Not authorized for’ and ‘Unable to Invoke’ Errors in the Connector and ThingWorx Platform Logs
Pervasive ‘Not authorized for’ and ‘Unable to Invoke’ Errors in the Connector and ThingWorx Platform Logs
Administrator Actions
In addition to the steps that the user performs, the administrator must perform the following steps when faced with this error:
Check if the Connector is using a non-administrator user key.
Validate that the user group of the user has all permissions necessary to run the Connector.
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