Platform Subsystem
The platform subsystem provides overall platform monitoring and configuration.
Configuration
Platform Subsystem Settings
Base Type
Default
Notes
Data Persistence Provider
PERSISTENCEPROVIDERNAME
ThingworxPersistenceProvider
Default persistence provider for the platform.
Allow Request Method Switch
BOOLEAN
false
For cross-site forgery request protection, we recommend that you do not change this setting. Refer to Updating the Request Method and Content Type Filtering for CSRF Protection for additional information.
* 
This option is deprecated and will be removed from future ThingWorx releases.
Filter Content Type
BOOLEAN
true
For cross-site forgery request protection, we recommend that you do not change this setting. Refer to Updating the Request Method and Content Type Filtering for CSRF Protection for additional information about content type filtering.
* 
This option is deprecated and will be removed from future ThingWorx releases.
Enable Learning Connector
BOOLEAN
false
Enables the Learning Connector application.
If set to true, a Learning Connector option appears in the ThingWorx Composer menu.
If you do not have access to PTC servers, you should keep the default setting of false.
Learning Connector Server Location
HYPERLINK
https://precisionlms.ptc.com/ulc/ulc.html
Property Persistence Provider
PERSISTENCEPROVIDERNAME
Thingworx- Persistence- Provider
Default property provider for persistent property writes. Refer to Configuring a Property Provider.
Enable Help Center
BOOLEAN
true
Allows the Help Center link to display in the Help menu.
Allow Application Key as URL Parameter
BOOLEAN
true
Required string to connect with Google for Google widgets
STRING
n/a
Enable Beta Mashup Features
BOOLEAN
false
Allows web component widgets and their associated resources to be loaded into mashups at run time. Leaving this option as false should result in improved performance, especially when rendering mashups in MS Internet Explorer. If false, any beta widgets will not display in run time.
If a mashup is launched from Mashup Builder or Composer, beta widgets will be enabled by default via the inclusion of the URL parameter __enableWC. This parameter can be used to override this Platform Subsystem setting by appending it to the URL. For example: <host>:<port>/Thingworx/Runtime/index.html#mashup=<mashup-name>&__enableWC
Exclude Invalid Users and User Groups in Imports
BOOLEAN
true
Import files that contain user groups or organizations with invalid users are not imported. Invalid users are users that do not exist in the system being imported to.
System Name
STRING
ThingWorx
Name by which the Axeda Policy Server refers to ThingWorx Platform.
* 
If the System Name field is blank, the default System Name, ThingWorx, is used. If the field contains a value that is longer than 14 characters, the Connector truncates the value to 14 characters and caches it. The truncation is required to satisfy the limits imposed by Policy Server. In addition, Policy Server changes the case of the name to all uppercase letters.
* 
In versions 9.3.4, 9.2.9, and 9.1.13 or later, ThingWorx is configured to automatically send usage data to PTC to manage your license entitlements. To request an exemption from reporting licensing data, create a License Service - Exemption Request using the Case Logger on the PTC Support site.
ThingWorx Metrics Reporting Services Configuration
Base Type
Default
Notes
Performance Metrics Enabled
BOOLEAN
n/a
* 
This option applies to ThingWorx 9.3.4, 9.2.9, and 9.1.13 or later.
Controls whether to send daily ThingWorx performance metrics to a PTC server.
This option is only visible when you are using a license that is not exempt from automatically sending license usage data to PTC. For more information on requesting an exemption, refer to the note above this table.
If you are using a license that is exempt from sharing usage data, performance metrics are not shared with PTC. To disable performance metric reporting when you are using a non-exempt license, set this option to false by clearing the check box. For more information about data collection, see Data Collection in ThingWorx.
Metrics Reporting Enabled
BOOLEAN
true
* 
This option applies to ThingWorx 9.3.3, 9.2.8, and 9.1.12 or earlier.
Controls whether to report complete ThingWorx metrics data (such as usage, performance, and diagnostics) to be sent to a PTC server daily.
Request Authorization
n/a
n/a
You can choose the Request button to retrieve an authorization key from PTC. Then, the Customer Number, Customer Name, and Authorization Key will be filled in.
This Request Authorization step is automatically performed when a licensed platform instance starts up.
Customer Number
INTEGER
n/a
The customer number assigned to your account. This field is read-only.
Customer Name
STRING
n/a
The name for your account. This field is read-only.
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