Verify Configuration
Both Windchill and ThingWorx need to agree on the name of the administrator user. Consider the following options:
• If you have not made changes in Windchill, an administrator user named “Administrator” was created when Windchill was installed. Using a configured ThingWorx system , you can authenticate as that user and have full access rights as the administrator user in ThingWorx.
• If you have modified Windchill so that there is not a user named “Administrator,” then you must decide on a username that is common to both Windchill and ThingWorx, and add that user toThingWorx and the Administrators user group.
To verify the Windchill Authentication configuration, open a browser to the ThingWorx URL. The browser is routed to Windchill for authentication. Provide the Windchill credentials for Administrator (or another user configured to be the ThingWorx administrator). The browser is routed back to ThingWorx, which will open ThingWorx. Verify you are now running in ThingWorx as that user. This verifies that ThingWorx is configured with Windchill Authentication properly.
If you have selected to have the authenticator automatically create users, test that next. To verify, open a browser to the ThingWorxURL. You are routed to Windchill for authentication. Provide Windchill credentials of a user that does not exist in ThingWorx. Your browser is routed back to ThingWorx on the page specified as the home mashup. Verify you are now running as the correct user in ThingWorx.