Obtaining a License
You must generate or update existing licenses to use the latest software for Creo View. Licenses determine the edition and optional modules that you are authorized to run on your computer. You can get a license for Creo View MCAD or Creo View ECAD in two ways:
• New customers—Use the PIM installer (PTC Install Manager). See the next section.
• Existing customers—Use existing tools (required). Skip to the section Existing Customer Licensing.
Creo View uses a PTC License Server powered by FLEXnet Publisher 11.10.x or later from Flexera Software Inc. If you are already running that license server for another Creo application, you need only update your license file to support the latest version of Creo View. If you are a new user, or if your license server is outdated, you must install the PTC License Server when using floating licenses.
New Customer Licensing
The PTC Install Manager streamlines the license installation process for new customers. Use the link on the Shipping Confirmation Letter. You need your Sales Order Number (SON) and an upgraded PTC account associated with the customer number. To begin, update your account with a user name and password at the following link:
If you do not have a PTC Support account, you can open one here:
Perform the following steps to obtain the license using the PIM installer, which also has on-screen instructions:
1. Start the PIM installer from the link on the Shipping Confirmation Letter.
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You must run the installer on the machine to be licensed. This is true for both a floating license for a license server or a node-locked license for a single client machine.
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2. Type your user account name (usually your e-mail address), and then type your SON (Sales Order Number). Your license file is downloaded. For floating licenses, PTC License Server is also installed.
3. Click Next. The License Agreement appears.
4. Accept the agreement and click Next. A message appears.
5. Verify the network card for your license file configuration, and then click Next. This step determines automatically the Host ID of the license. A message appears.
6. Supply your license file. The installer downloads the licenses and installs the License Server if applicable.
Node-locked licenses are saved locally in a path noted on the screen. A copy of the license type will be e-mailed to the address on file for the account used in step 2.
Existing Customer Licensing
Existing customers should continue to use the existing licensing tools. Visit the Customer Support Guide page at
https://support.ptc.com/, click
Licensing, and then follow the instructions to manage your licenses.
