ThingWorx Converge Utilities

ThingWorx Converge provides out-of-the-box utilities and applications that enable you to track information about customers and your assets, and to define, execute, and monitor business processes. ThingWorx Converge utilities and applications rely on the ThingWorx definition of an asset, including properties, events, and services that are associated with an asset.

The out-of-the-box utilities and applications include:

ThingWorx Business Process Editor—Allows you to create business processes.
ThingWorx Business Process Manager—Allows you to monitor the status of the running business processes.
ThingWorx Product Relationship Manager—Allows you to create and track customers. ThingWorx Converge includes a Salesforce plugin that allows you to import customer information from Salesforce into ThingWorx Converge.
ThingWorx Remote Access and Control—Allows you to monitor and remotely service connected assets.
ThingWorx Software Content Management—Allows you to deploy packages (ZIP and LUA scripts and other arbitrary files) to connected assets using the ThingWorx Websocket-based Edge MicroServer (WSEMS).

When working with ThingWorx Converge utilities, you can switch to another utility or application using the Utility Switcher

in the upper-left corner of the utility or application.

Terms Used

Term	Definition
Alert	A special type of event defined by expressions on property values in ThingShapes, ThingTemplates, and Things.
Asset	A remote thing (for example, a device) connected to ThingWorx that is set up to exchange data over the internet.
Event	A change in state of the value of a property defined in ThingShapes, ThingTemplates, and Things.
Service	Represents the behavior of the actual thing or process that you are modeling. Services are used to create connections, define a custom action, or automate a process defined in ThingShapes, ThingTemplates, and Things.