PTC Windchill 10.2 FAQ

1.  What's new with PTC Windchill 10.2? 

PTC Windchill 10.2 continues to build upon PTC Windchill 10.0 with more capabilities to help manufacturers optimize the management and evolution of the product’s definition.  Working in partnership with the FDA and major medical device manufacturers, the new PTC Windchill UDI module will help companies ensure compliance by automating the collection, editing, review, e-submission, change management and monitoring of FDA UDI submissions. To help meet the upcoming Conflict Minerals regulations, PTC Windchill 10.2 offers expanded capabilities to help you manage and analyze both part and supplier disclosure information.  Users can visually interrogate data relationships between more PTC Windchill objects as well as between PTC Windchill and PTC Integrity.  And ERP integration is expanded to include PTC Windchill logic that defines possible combinations/ permutations of products and manufacturing process plans.    

2. What are some of the specific capability enhancements offered with this release?

3. What is happening with PTC Windchill support release?

To reduce the time and effort needed to stay up to date with the latest PTC Windchill software fixes, PTC Global Support will begin issuing monthly software releases called critical patch sets (CPS) in addition to the traditional support releases (e.g. PTC Windchill 10.2 M010).  These releases will begin with PTC Windchill 10.2 and will be limited to important software fixes.  Feature enhancements and user interface changes will only be part of PTC Windchill maintenance releases.  Active support customers can get more information about CPSs in this FAQ.

4. What versions of PTC Windchill can be directly upgraded to PTC Windchill 10.2 FCS?

Customers can upgrade directly to PTC Windchill 10.2 F000 from PTC Windchill 9.0, 9.1, 10.0, and 10.1.

Customers on PTC Windchill 8.0 or earlier must first upgrade to one of the previously mentioned releases before they can upgrade to PTC Windchill 10.2.

5. What services are available for implementing PTC Windchill 10.2? 

PTC Global Services, the world’s largest dedicated PLM services organization, is uniquely suited to ensure implementation success in even the most complex organizational environment.

6. What Education offerings are available?

PTC’s role-based approach to training ensures that Windchill users, managers, and others can receive the specific training they need to improve job performance without getting bogged down in unnecessary courses or material. With unmatched depth in PLM, flexible learning approaches, and role-based curricula, PTC gets you to work on PTC Windchill 10.2 faster, more efficiently, and with ongoing support as needed. To learn more, visit PTC University 

Note: The timing of any product release, including any features or functionality, is subject to change at PTC's discretion