Enhancement Details

PTC System Monitor for Windchill 10.1

The PTC System Monitor (PSM) is a major new separately installed module in the PTC Product Development System (PDS) that provides system administrators with state-of-the-art tools to detect, diagnose and repair problems impacting the operational health of their PLM solutions. The PSM module works to monitor both test and production systems and can be used without concern of performance impact. In the 10.1 timeframe this module is becoming generally available to all maintenance paying customers and is also compatible with all maintenance releases of Windchill 9.1 and 10.0.

Product Information

Product Collaboration Solutions
PDM & Process Solutions
Product / Module PTC Windchill PDMLink
PTC Windchill ProjectLink
Version 10.1
Product Functional Area Administration
System Monitoring
User Interface Location 
Processes, Initiatives, and Best Practices

Benefits and Description

The primary benefits of this new module will be in lowering the total cost of ownership by making customers more self sufficient and able to diagnose problems without PTC involvement.  A secondary benefit is in reducing the cost of support for PTC by providing PTC with more and better information on the root cause of operational problems when they occur. 

 

Use Scenarios Supported

Monitor Application Health

Diagnose Root Cause

PLM Transaction Monitoring

Multimedia

Images
System Health Dashboard
System Health Dashboard

PTC Community