Enhancement Details

Serviceability and Windchill Administration Improvements

Several new features are coming together to support simplified Windchill administration with an emphasis on the ability to service the Windchill product if necessary.

Product Information

Benefits and Description

Windchill 10.0 has taken several strides forward in providing a more serviceable experience for system administrators. Some of these notable improvements are:

• With the System Configuration Collector, you can now gather all information necessary to assist in troubleshooting the issues that one might encounter in the administration of Windchill. Easily upload the relevant information to Technical Support, or remove business-sensitive information prior to uploading it.
• The System Static Configuration tool (Windchill Configuration Assistant) allows you to propagate more sensible settings for Windchill configuration parameters.
• All thepasswords in property files are encrypted while causing no change in application behavior.
• In Windchill 10.0, we now have the option of storing key monitoring metrics in the database at a pre-defined sampling rate enabling better monitoring and troubleshooting. These metrics are also displayed in historical trend charts on the Server Status page and can also be exported out of the database for further analysis if required.
• There are several new operations available for the Vaulting and Replication MBeans. These MBean operations can be configured to send notifications on conditions such as vault overflow, folder count reaching maximum limit, root folder getting full and, vault status changes (such as offline, read-only).
• With Windchill 10.0, we have now Embedded Tomcat in the Methodserver. This results in increased performance and simplified Windchill deployment (one less component to deploy).