Hico Informations und Kommunikations-MGMT GmbH


Corporate Headquarters

Thomas A. Edisonstr. 2, A-7000 Eisenstadt

Contact Information


Joerg Falk
+49 (152) 3398 1441

HiCo-ICS is a leading provider of services and solutions for integrated technical-logistical support systems. Our services include:

-        Consulting for logistic processes and concepts for in-service-support systems

-        Provision of configurable standard solutions for integrated technical logistical support systems

-        Implementation and management / user trainings

-        Operational ILS services like authoring or RAMS analyses.

HiCo-ICS supports civil as well as military projects in aerospace (ATA and ASD), naval shipbuilding and industry projects, for OEMs, Suppliers and service providers. 

Additional Office


Gurlittstr. 24

D- 20099 Hamburg, Germany

Phone: +49 40 8819023-30

 PTC is currently making improvements to and Customer Support

PTC is currently making improvements to and Customer Support.
We apologize for any inconvenience.

PTC is currently performing maintenance work on its infrastructure and Customer Support systems. During this time there will be no access to We apologize for any inconvenience.

Gold Plus and Platinum support level customers may still contact PTC Technical Support at the normal Worldwide Technical Support telephone numbers listed below to obtain assistance during this maintenance window.

North and South America

Technical Support Phone - Toll Free
United States and Canada 800-477-6435
Brazil 0800-891-0978

Europe and Africa

Technical Support Phone - Toll Free
Europe and Africa +800-PTC-4-HELP

Asia and Pacific Rim

Technical Support Phone - Toll Free
Australia 1-800-553-565
China 10800-650-8185 (International Toll Free)
800-810-0699 (Domestic Toll Free)
Hong Kong 800-905330
India 1 800 233-4599
Indonesia 001-803-65-7250
Japan 0120-20-9023
Malaysia 1-800-80-1026
New Zealand 0800-44-4376
Philippines 1800-1651-0637
Singapore 1800-830-9901
South Korea 00798-65-1-7078 (International Toll Free)
080-3469-001 (Domestic Toll Free)
Taiwan 00801-65-1256 (International Toll Free)
0800-013069 (Domestic Toll Free)
Thailand 001-800-65-6213