Discover the critical role of software in Ingersoll Rand products and how it is used to create sustainable solutions for their customers.
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At Ingersoll Rand, software is a critical component of many products. While providing industry-leading capabilities in its products, software also enables reduced time to market and accelerated development cycles of global variations. With more product options that meet regional customer needs, customers benefit greatly.
Ingersoll Rand leverages software to create building blocks so that engineers can reuse product functionality and deliver more products faster.
Despite the added complexity, Ingersoll Rand’s product development teams are using software to deliver better products with higher quality that satisfy customers.
Video Transcript
Tom Fletcher, VP Controls Engineering, Ingersoll Rand:
The controls products that we develop for climate solutions involve both the controls that sit on the equipment, as well as sensors that bring input into the equipment; as well as the control systems that do building controls and equipment controls, both for remote access, as well as onboard user interface for the equipment, when it's in use.
Customers use our products in different ways today. They expect to be able to access information anywhere, so we've created web-based products that are quite often mobile, so they work on your phone as well as your iPad or your computer. They also require you to be wireless. So, it's created a more complex system. The whole process is more complex, and software is really the glue that holds it all together.
Software is a critical part of our products. It takes the knowledge that we have about our equipment and our building systems, and creates something valuable for our customers. Through the use of software in our products, we're delivering a lot more innovation. Energy efficiency, being able to access the information in the building or the information at a piece of equipment anywhere in the world, is one of the things that we deliver through the advanced software that we're creating.
The other thing that we've done is we've created building blocks around our software so that we can actually reuse pieces of it and deliver more products faster. When we deliver our controls products and our equipment that goes along with the controls products, we create one global product with multiple variations. That then makes it easy to customize for the regions. So, depending on local standards or languages, it will support whatever is needed for that part of the world.
The linkage between corporate goals and our project goals are really around growth. So, if you look at the things that we're doing in the area of process improvement, it's going to drive accelerated growth and at the same time, improve quality.
Anthony Smith, VP Information Technology, Trane and Thermo King:
From a Trane and Thermo King standpoint, it allows improved speed to market. So when we really think about customer needs, when we really think about what the market is looking for around the globe, it gives us the opportunity to solve that quicker. So, here again, with standard process, standard work, as well as information that can be leveraged across that, then whether it's localization of a product for a particular region or country in the world; whether it's the fact that we need to have an accelerated cycle time from a development standpoint, to better meet needs; those are things that are going to help us grow.
Tom Fletcher, VP Controls Engineering, Ingersoll Rand:
The one thing that needs to be emphasized is the fact that we are moving from a good space. We delivered great products with good quality. We're going to deliver great products with even better quality, faster, in the future. And that's really what this is all about.